The Grapevine: Rumblings and Rumors About Potential Reviews

On May 11th, I shared a smAARt Lead focused on the pet care category (see below). Now I am suggesting a company within that category that shows signs of growth and growth often means potential for agency resources. The company is: West Paw – Bozeman, MT

1. Andy Wunsch – Hired as VP of Sales and Marketing – May 2020

2. The Bozeman dog toy factory is expanding into more stores across the country – June 2020

3. West Paw expanded into Petco – June 2020

4. West Paw has officially released its creamy dog treats, adding to its dog treat portfolio launched in May 2020

Andy Wunsch

Vice President, Sales & Marketing

andy@westpaw.com

Personality Type: Driver (Di)

Drivers like Andy are in the far upper left region of the personality map, which means they have a strong tendency to shape and change their environment, and they prefer autonomy in their interactions with others.

In groups, Drivers can be most effective:

  1. Taking bold risks when necessary
  2. Being quick, independent and firm when making decisions
  3. Leading a team through difficult situations
  4. Directly stating thoughts and opinions
  5. Using a goal-oriented approach to assigning work, omitting unnecessary details

Andy is likely to be an ambitious and persuasive achiever with a casual and direct communication style.

Keu Descriptors: Confident; Spontaneous; Persuasive

Cary Duggan Kessenich

Director, Marketing & Customer Experience

cary@westpaw.com

Personality Type: Harmonizer (IS)

Harmonizers like Cary are in the far right region of the personality map, which means they have a strong preference for warmth and connection in their interactions with others.

In groups, Harmonizers can be most effective:

  1. Placing a high priority on personal interactions and relationships
  2. Displaying trust in their teammates
  3. Enthusiastically supporting other people
  4. Optimistically evaluating the capabilities of others
  5. Solving problems by involving others in open discussion

Cary tends to be energized by teaching and interacting with others, prioritizing relationships over immediate achievement.

Key Descriptors: Warm; Cooperative; Diplomatic

Emailing Effectively? Cary may include emotional, personal details in her emails and appreciates emotion in inbound emails. While Andy can appreciate the emotion, it may be best to write a bit more formally to Andy.

This lead is a bit more on the “rumor mill” side than a “smAARt lead” but based on news read and data collected with regard to this company, there is potential intent to consider agency assistance.

Remember, don’t stalk. Don’t hound. Don’t send a myriad of messages about yourself. So what do you do?

Build trust. Share category insights. Do some light consumer research. Offer purchase pattern eye-openers. Toss out some trends (especially the latest in light of COVID-19). Detail how you can build brand awareness for to help with their expansion goals. Show your expertise and how it’s relevant. Just… don’t… sell!

 

Lisa Colantuono

Lisa Colantuono is the President of AAR Partners. An agency search consultant for nearly two decades, Lisa is also an avid writer. Lisa has contributed many articles in top industry trades such as Forbes, Huffington Post, Advertising Age, Adweek and HubSpot Blogs’ Agency Post. Recently, Lisa entered the world of publishing with her book, @AARLisa: New Biz in 140 characters (or Less), written for the on-the-go new business exec that needs cut-to-the-chase insights to nail new business wins again and again. Lisa is also part of the industry speaking circuit, presenting at national conferences including 4A’s Transformation Conference, AAF Admerica National Conference, BOLO, HOW Design Live, Mirren, and AdAge Small Agency Conference.